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Returns & Replacements

Items can be replaced or exchanged with other products within thirty (30) days provided they are returned in their original condition. Items can be sent back by post or by exchanging them directly from our shop in Takapuna, Auckland.

If items are faulty, please inform us within seven (7) days. We will shoulder the cost of return postage and abide by our obligations under the Consumers Guarantees Act.

We always want to keep our customers happy and we aim to deliver the best service possible. If there are any issues, please do contact us either by email or phone so we can address them in a timely manner.